Cookie Policy

1Introduction

This Cookie Policy (“Policy”) explains how Kosmeron Intellect Private Limited, a company incorporated under the laws of India and having its registered office at Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India, uses cookies and similar technologies in connection with The LearnIN at www.thelearnin.com.

In this Policy, “The LearnIN”, “we”, “us” and “our” refer to Kosmeron Intellect Private Limited in connection with the The LearnIN website, Platform, applications and related Services.

2What Are Cookies?

Cookies are small text files or similar pieces of information that may be stored on your browser, device or computer when you visit a website. Cookies allow a website to recognise a device, remember certain information, maintain sessions and understand how users interact with the website.

We may also use technologies that perform functions similar to cookies, including:

• Pixels
• Web beacons
• Tags
• SDKs
• Local storage
• Session storage
• Device identifiers
• Similar technologies

For convenience, this Policy refers to these technologies collectively as “Cookies”, unless a distinction is necessary.

3Why We Use Cookies

The LearnIN may use Cookies for purposes including:

• Enabling essential Platform functionality
• Maintaining login sessions
• Securing user accounts
• Remembering preferences
• Maintaining shopping or registration sessions
• Processing transactions
• Understanding Platform usage
• Measuring performance
• Detecting errors
• Improving the Platform
• Personalising the user experience
• Analysing Learning Experience engagement
• Supporting marketing and advertising activities where permitted
• Preventing fraud and misuse

The specific Cookies used may change as the Platform, Services and technology evolve.

4Categories of Cookies We May Use

Depending on the functionality deployed on the Platform, Cookies may generally fall into the following categories.

5First-Party and Third-Party Cookies

Cookies may be placed directly by The LearnIN (“first-party Cookies”) or by third-party service providers whose technologies are integrated into the Platform (“third-party Cookies”). Third-party technologies may be used for functions such as:

• Analytics
• Payment processing
• Security
• Video and event delivery
• Communication
• Customer support
• Marketing
• Advertising
• Performance monitoring

Third-party providers may process information collected through their technologies in accordance with their own privacy policies and applicable terms. The LearnIN does not control the independent privacy practices of third parties.

6Cookies Used for Payments and Transactions

The LearnIN may use Cookies or similar technologies to support secure checkout, transaction processing, payment authentication, fraud detection, maintaining transaction sessions, and preventing duplicate or unauthorised transactions.

Payment providers may independently use Cookies or similar technologies when processing transactions. Their processing will be subject to the applicable third-party provider's terms and privacy policy.

7Cookies Used for Login and Account Security

Cookies may be used to keep you signed in, maintain authentication sessions, recognise your authorised device or session, protect against unauthorised access, detect suspicious activity, and maintain account security.

Disabling certain Cookies may require you to log in again or may prevent account-related functionality from operating correctly.

8Cookies and Learning Experiences

Cookies and similar technologies may be used to support Learning Experiences, including:

• Webinar registration
• Workshop registration
• Masterclass registration
• Course access
• Attendance functionality
• Video delivery
• Learning progress
• Event-related features

The specific technologies used may differ depending on the provider and format of the Learning Experience.

9Cookies and User Preferences

We may use Cookies to remember preferences so that you do not have to repeatedly provide the same information. Depending on the functionality available, these may include:

• Login preferences
• Language
• Region
• Interface settings
• Cookie preferences
• Content discovery preferences
• Other relevant Platform settings

10Cookie Consent

Where applicable law requires consent for the use of non-essential Cookies, The LearnIN will seek to obtain such consent through an appropriate consent mechanism. You may be presented with options to:

• Accept applicable Cookies
• Reject or decline non-essential Cookies
• Manage Cookie preferences
• Change your choices where the relevant functionality is available

Strictly necessary Cookies may continue to operate where they are required to provide a Service you have requested or to fulfil another lawful purpose.

11Withdrawal or Change of Cookie Preferences

Where Cookies are used on the basis of consent, you may withdraw or modify your consent through the Cookie preference mechanism provided by The LearnIN, where available. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Certain features may not function correctly if particular Cookies are disabled.

12Browser Controls

Most modern browsers allow you to control or block Cookies through their settings. You may be able to:

• Delete existing Cookies
• Block certain or all Cookies
• Receive notifications before Cookies are stored
• Allow Cookies only from selected websites
• Delete Cookies when closing the browser

The exact controls vary by browser and device.

13Device-Level Controls

Depending on your device and operating system, you may also have controls relating to tracking, advertising identifiers, app permissions, storage and personalised advertising. The availability and operation of these controls are determined by the relevant device or operating-system provider.

14Do Cookies Identify You?

Cookies may sometimes be associated with information that can identify or relate to an individual. For example, where you are logged into your The LearnIN account, certain Cookie information may be associated with your account or activity.

Accordingly, information collected through Cookies may constitute personal data under applicable law in certain circumstances. Where Cookie information constitutes personal data, it will be handled in accordance with our Privacy Policy and applicable data protection law.

15Information We May Obtain Through Cookies

Depending on the technology used, information collected through Cookies may include:

• IP address
• Device information
• Browser information
• Operating system
• Unique identifiers
• Session identifiers
• Pages visited
• Content accessed
• Interactions
• Referral information
• Date and time of access
• General usage patterns
• Cookie preferences
• Technical and diagnostic information

We seek to collect and use such information only to the extent reasonably necessary for the relevant purpose.

16Cookie Retention

Cookies may be either:

The retention period varies depending on the purpose and provider of the Cookie. We may periodically review Cookies and similar technologies used on the Platform and remove or replace those that are no longer required.

17Third-Party Analytics and Technologies

The LearnIN may use third-party analytics, performance, security, communication or marketing services. Such providers may place or access Cookies and similar technologies and may independently process information collected through them.

Where required, applicable third-party technologies will be subject to appropriate consent and disclosure requirements. We encourage users to review the privacy and cookie policies of relevant third-party providers where they wish to understand their independent processing practices.

18International Processing

Some third-party technology and service providers may process information outside India. Accordingly, information collected through Cookies may be processed or stored in jurisdictions other than the jurisdiction in which you reside.

Where applicable, such processing and international transfers will be handled in accordance with applicable data protection law and our Privacy Policy.

19Security

We take reasonable technical and organisational measures to protect information processed through the Platform. However, no website, network or electronic storage system can be guaranteed to be completely secure.

You should therefore use appropriate security practices when accessing The LearnIN, including maintaining the confidentiality of your account credentials and keeping your device and browser reasonably secure.

20Cookies and Privacy

Cookies may collect information that forms part of your personal data. Our collection and processing of such personal data is governed by the Privacy Policy, which explains:

• The categories of personal data we process
• Purposes of processing
• Data sharing
• Retention
• Security
• User rights
• Consent and withdrawal
• Grievance mechanisms and other applicable privacy matters

This Cookie Policy should therefore be read together with the Privacy Policy.

21Changes to This Cookie Policy

We may update this Policy from time to time to reflect changes to the Platform, new technologies, changes in Cookies or third-party services, changes in our business operations, and changes in applicable law or regulatory requirements.

The revised Policy will be published on www.thelearnin.com with an updated “Last Updated” date. Where required by applicable law, we may provide additional notice or obtain consent before implementing material changes.

22No Waiver of Legal Rights

Nothing in this Policy is intended to exclude, restrict or waive any privacy, consumer, statutory or other legal right that cannot lawfully be excluded or restricted. Where applicable law provides additional or greater protection regarding Cookies or similar technologies, those requirements shall apply to the extent legally applicable.

23Governing Law

This Policy shall be governed by and interpreted in accordance with the laws of India, subject to any mandatory privacy, data protection, consumer protection or other statutory rights applicable to you. Nothing in this Policy prevents you from exercising any right available to you before a competent regulatory authority, tribunal or court under applicable law.

24Privacy and Cookie Contact

For questions, requests or concerns relating to Cookies or privacy, you may contact:

Privacy Contact: support@thelearnin.com

25Contact Information

The LearnIN — a brand owned and operated by Kosmeron Intellect Private Limited.

Registered Office

Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India

The LearnIN Website

www.thelearnin.com

Corporate Website

www.kosmeron.com

General Support

support@thelearnin.com

Privacy Contact

support@thelearnin.com

Grievance Officer

Kshitija Mishra, Manager, kshitija@thelearnin.com