Skip to main content

The Learnin

Log in
Privacy Policy | The LearnIN
Home/Legal/Privacy Policy

Privacy Policy

This page explains what personal data The LearnIN collects, why we collect it, who we share it with, and the choices and rights you have over it.

Effective date07 January 2026
Last updated17 August 2026

1Introduction

This Privacy Policy (“Privacy Policy”) explains how Kosmeron Intellect Private Limited, a company incorporated under the laws of India and having its registered office at Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India, collects, receives, uses, processes, stores, discloses and otherwise handles personal data in connection with The LearnIN.

The LearnIN is a brand owned and operated by Kosmeron Intellect Private Limited. In this Privacy Policy, “The LearnIN”, “we”, “us” and “our” refer to Kosmeron Intellect Private Limited in connection with The LearnIN platform, website, applications, products and services. The LearnIN website: www.thelearnin.com

This Privacy Policy applies to personal data processed in connection with:

  • The LearnIN website and Platform
  • User accounts
  • Webinars
  • Workshops
  • Masterclasses
  • Courses
  • Memberships
  • Registrations and purchases
  • Expert-led Learning Experiences
  • Certificates
  • Reviews, ratings and comments
  • Community and interactive features
  • Applications and forms
  • Customer and user support
  • Communications
  • Marketing and promotional activities
  • Expert and partner onboarding
  • Other current or future products and services provided by The LearnIN

By accessing or using The LearnIN, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, processing of personal data is undertaken in accordance with applicable data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the rules made thereunder and other applicable laws and regulations. The DPDP Act establishes obligations concerning lawful processing, notice, consent and rights of individuals whose personal data is processed.

2Important Privacy Principles

We seek to process personal data in accordance with the following principles:

  • Purpose limitation — personal data is processed for specified and legitimate purposes.
  • Data minimisation — we seek to collect data that is reasonably necessary for the relevant purpose.
  • Transparency — we seek to provide clear information about the data we collect and how it is used.
  • Lawful processing — personal data is processed on a lawful basis available under applicable law.
  • Security — reasonable technical and organisational measures are maintained to protect personal data.
  • Accountability — we maintain appropriate processes and controls for responsible handling of personal data.
  • Retention limitation — personal data is retained only for as long as reasonably necessary or required by law.

These principles do not create obligations beyond those imposed by applicable law, but reflect our intended approach to responsible data handling.

3Definitions

For purposes of this Privacy Policy:

“Personal Data”
means any data about an individual who is identifiable by or in relation to such data, or any equivalent category of information recognised under applicable law.
“Data Principal”
means the individual to whom the personal data relates, where that terminology applies under applicable law.
“Processing”
includes collecting, recording, organising, storing, using, retrieving, analysing, sharing, disclosing, transmitting, modifying, deleting or otherwise handling personal data.
“Data Fiduciary”
has the meaning assigned under applicable law and generally refers to the person who determines the purpose and means of processing personal data.
“Data Processor”
means a person or service provider that processes personal data on behalf of a Data Fiduciary.
“User”
means any person who accesses or uses The LearnIN.
“Expert”
means an educator, researcher, scientist, professional, practitioner, institution, organisation or other contributor providing or contributing to Content or Learning Experiences.

4Personal Data We May Collect

Depending on how you interact with The LearnIN, we may collect different categories of personal data. We do not necessarily collect every category from every user.

4.1Identity and Registration Information

This may include:

  • Full name
  • Username
  • Profile name
  • Date of birth or age where necessary
  • Gender where voluntarily provided and relevant
  • Profile photograph where voluntarily provided
  • Account identifiers
  • Information required to establish eligibility for specific Services

We collect only information reasonably necessary for the relevant purpose.

4.2Contact Information

This may include:

  • Email address
  • Telephone or mobile number where voluntarily provided or required for a particular Service
  • Billing or communication address
  • Postal address
  • Country
  • State or city
  • Other contact information provided by you

4.3Account Information

When you create or maintain an account, we may process:

  • Login credentials
  • Account preferences
  • Profile information
  • Saved interests
  • Learning preferences
  • Account settings
  • Account activity
  • Membership status
  • Account-related communications

Passwords should be securely stored and should not be stored by us in plain text where appropriate security practices permit otherwise.

5Learning and Educational Information

When you participate in Learning Experiences, we may process information relating to your participation, including:

  • Webinars attended
  • Workshops attended
  • Masterclasses attended
  • Courses enrolled in
  • Courses completed
  • Registration history
  • Attendance information
  • Assessment or assignment information where applicable
  • Participation records
  • Certificates issued
  • Completion status
  • Learning progress
  • Interactions with learning materials
  • Reviews and ratings
  • Questions or comments submitted during Learning Experiences

This information may be used to provide Services, maintain participation records, administer certificates, improve learning experiences and provide related support.

6Payment and Transaction Information

When you purchase a Service, we may process information relating to the transaction, including:

  • Transaction identifier
  • Order or registration details
  • Amount paid
  • Currency
  • Payment status
  • Payment method type
  • Billing information
  • Invoice information
  • Refund information
  • Payment dispute or chargeback information

Payment card numbers, banking credentials and other sensitive payment credentials may be processed directly by authorised third-party payment processors.

Unless specifically required for a lawful purpose, we do not intend to store complete payment card credentials on our own systems.

Third-party payment providers may process information in accordance with their own privacy policies and applicable legal obligations.

7Technical and Device Information

When you access The LearnIN, certain information may be automatically generated or collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Device identifiers
  • Language and regional settings
  • Approximate location derived from technical information where permitted
  • Referring website or URL
  • Pages and features accessed
  • Session information
  • Access dates and times
  • Interaction and usage information
  • Crash and diagnostic information
  • Network information

We may use this information to operate, secure, maintain and improve the Platform.

8Usage and Interaction Information

We may collect information about how you interact with The LearnIN, including:

  • Searches
  • Pages viewed
  • Content accessed
  • Courses or Learning Experiences viewed
  • Registrations
  • Clicks
  • Interactions with Platform features
  • Preferences
  • Bookmarks or saved Content where available
  • Participation in community features
  • Technical interactions
  • Referral information
  • General usage patterns

This information may be associated with your account where reasonably necessary.

9Reviews, Comments and User-Generated Content

If you submit:

  • Reviews
  • Ratings
  • Questions
  • Comments
  • Discussions
  • Feedback
  • Testimonials
  • Other User Content

we may process and display the information necessary to operate the relevant feature.

Some information may be publicly visible depending on the functionality you use and the choices available to you.

You should not voluntarily disclose sensitive personal information, confidential information, passwords, financial credentials or information belonging to another person in public-facing User Content.

User Content is also subject to our Community Guidelines, Content Integrity Policy, Terms of Use and IP Policy, where applicable.

10Expert and Partner Information

If you apply to become an Expert, contributor or partner, we may collect information necessary to assess and administer the relationship, including:

  • Name
  • Contact details
  • Professional information
  • Educational qualifications
  • Professional experience
  • Institutional affiliation
  • Areas of expertise
  • Biography
  • Profile photograph
  • Professional profiles
  • Publications
  • Research information
  • Submitted samples
  • Proposed Learning Experiences
  • Payment or tax information where applicable
  • Contractual and administrative information

Additional information may be requested where reasonably necessary to verify identity, qualifications, professional credentials, ownership rights or other information relevant to the Expert relationship.

Expert information may be publicly displayed where necessary to present or administer an Expert profile or Learning Experience.

11Information Provided During Support Interactions

If you contact us, we may collect information contained in your communication, including:

  • Name
  • Contact information
  • Account information
  • Transaction details
  • Nature of the request
  • Attachments or supporting documents
  • Correspondence
  • Information necessary to investigate or resolve your request

We may retain records of support communications where reasonably necessary for customer service, dispute resolution, quality assurance, legal compliance, fraud prevention or other legitimate purposes.

12Information We Receive From Other Sources

Where legally permitted, we may receive personal data from sources other than directly from you. These may include:

  • Payment providers
  • Technology and hosting providers
  • Authentication providers
  • Event or communication platforms
  • Experts or partner organisations
  • Service providers
  • Fraud-prevention providers
  • Analytics providers
  • Publicly available professional sources
  • Other users where they lawfully provide information
  • Governmental, regulatory or law-enforcement authorities where applicable

We will process such information in accordance with applicable law and the purpose for which it is obtained.

13How We Use Personal Data

We may process personal data for the following purposes.

13.1Providing and Administering Services

To:

  • Create and maintain accounts
  • Process registrations
  • Provide access to webinars, workshops, masterclasses and courses
  • Administer memberships
  • Manage participation
  • Provide Content
  • Issue certificates
  • Provide customer support
  • Administer transactions

13.2Processing Payments

To:

  • Process purchases
  • Confirm payments
  • Issue invoices and receipts
  • Process refunds
  • Investigate failed transactions
  • Manage payment disputes
  • Detect potentially fraudulent transactions

13.3Communicating With You

To send:

  • Account communications
  • Registration confirmations
  • Purchase confirmations
  • Event information
  • Schedule changes
  • Service notifications
  • Security notices
  • Certificate-related communications
  • Support responses
  • Legally required notices

13.4Marketing and Promotional Communications

Where permitted by applicable law and, where required, based on your consent or preferences, we may use personal data to:

  • Send newsletters
  • Provide information about new Learning Experiences
  • Communicate promotional offers
  • Provide information about memberships
  • Recommend potentially relevant Content
  • Conduct marketing campaigns

You may withdraw consent or opt out of promotional communications using the mechanism provided in the relevant communication or by contacting us.

Withdrawal of marketing consent does not necessarily affect other lawful processing or essential service communications.

14Personalisation and Recommendations

We may use information such as:

  • Interests
  • Previous registrations
  • Content interactions
  • Course activity
  • Searches
  • Membership status

to personalise your experience, recommend potentially relevant Content and improve discovery within The LearnIN.

Where applicable law requires consent or provides additional rights regarding such processing, we will comply with those requirements.

15Platform Analytics and Improvement

We may analyse usage and interaction information to:

  • Understand Platform usage
  • Improve functionality
  • Improve Content discovery
  • Identify technical problems
  • Develop new products and features
  • Evaluate Learning Experiences
  • Understand general user preferences
  • Measure performance
  • Improve accessibility and usability

Where reasonably possible, analytics may be performed using aggregated, de-identified or otherwise minimised information.

16Security, Fraud Prevention and Abuse Detection

We may process personal data to:

  • Protect accounts
  • Authenticate users
  • Detect suspicious activity
  • Prevent fraud
  • Investigate misuse
  • Prevent unauthorised access
  • Protect intellectual property
  • Protect Experts and users
  • Maintain Platform security
  • Investigate payment disputes
  • Enforce our Terms and policies

This may include analysing technical information, account activity, transaction information and other relevant signals.

17Legal and Regulatory Compliance

We may process and retain personal data where reasonably necessary to:

  • Comply with applicable laws
  • Comply with court orders
  • Respond to lawful governmental or regulatory requests
  • Comply with tax and accounting requirements
  • Establish, exercise or defend legal claims
  • Investigate fraud or unlawful activity
  • Protect our legal rights
  • Enforce contractual obligations
  • Fulfil other legally mandated obligations

18Lawful Basis for Processing

Depending on the circumstances, personal data may be processed on one or more lawful grounds available under applicable law. These may include:

Consent

Where processing is based on consent, consent will be requested in an appropriate manner and for a specified purpose. Under the DPDP Act, consent is required to be free, specific, informed, unconditional and unambiguous, with clear affirmative action. The Act also provides for withdrawal of consent.

Performance of a Service or Transaction

Processing may be necessary to provide a Service requested by you, administer your account, process a purchase or fulfil an agreement.

Certain Legitimate Uses or Other Statutory Grounds

Applicable law may permit processing for specified legitimate or statutory purposes without separate consent.

Legal Obligations

Processing may be necessary to comply with applicable law or lawful directions.

The applicable legal basis will depend upon the nature and circumstances of the processing.

19Consent and Withdrawal of Consent

Where consent is the basis for processing, you may withdraw your consent subject to applicable law.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Upon withdrawal, we will cease or cause relevant processors to cease the relevant processing within the period required by applicable law, unless continued processing is otherwise required or authorised by law.

Withdrawal may affect our ability to provide certain Services or features where the relevant processing is necessary for those Services.

The DPDP Act specifically provides that withdrawal should be as easy as giving consent and that withdrawal does not retrospectively invalidate processing carried out before withdrawal.

20Data Sharing and Disclosure

We do not sell personal data as a general commercial practice.

We may disclose or make personal data available to third parties where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by law. Such parties may include:

Service Providers and Data Processors

Including providers supporting:

  • Hosting
  • Cloud infrastructure
  • Payment processing
  • Email delivery
  • Communication
  • Customer support
  • Analytics
  • Security
  • Fraud prevention
  • Video conferencing
  • Event management
  • Database management
  • Software infrastructure

Such providers may process personal data on our behalf and subject to appropriate contractual or legal requirements.

21Experts and Learning Partners

Where reasonably necessary to provide a Learning Experience, we may share limited information with the relevant Expert, instructor, institution or learning partner.

For example, an Expert may need access to:

  • Participant name
  • Registration status
  • Attendance information
  • Questions submitted
  • Participation information

depending on the nature of the Learning Experience.

Experts and partners may not use personal data received from The LearnIN for unrelated purposes except where legally permitted and independently authorised.

22Payment and Financial Service Providers

We may disclose transaction information to payment processors, banks, financial institutions and related service providers for purposes including:

  • Processing payments
  • Refunds
  • Payment verification
  • Fraud prevention
  • Chargeback handling
  • Dispute resolution

Where a payment dispute is raised, relevant transaction and access records may be shared with the relevant payment institution or processor where reasonably necessary.

23Legal, Regulatory and Government Disclosures

We may disclose personal data where reasonably necessary or required to:

  • Comply with law
  • Respond to lawful requests
  • Comply with court or governmental orders
  • Cooperate with regulatory authorities
  • Investigate suspected unlawful activity
  • Protect the rights, safety or security of The LearnIN, users, Experts or others

Where legally permitted, we will seek to limit disclosures to information reasonably necessary for the relevant purpose.

24Corporate Transactions

If Kosmeron Intellect Private Limited or the business associated with The LearnIN is involved in:

  • A merger
  • Acquisition
  • Restructuring
  • Financing
  • Sale of assets
  • Transfer of business
  • Investment transaction
  • Insolvency or similar corporate event

personal data may be transferred or disclosed as reasonably necessary in connection with such transaction, subject to applicable law and appropriate confidentiality and data protection requirements.

25International Data Transfers

Some service providers, technology providers or Experts may be located outside India. Accordingly, personal data may be processed or stored in jurisdictions outside the jurisdiction in which you reside.

Where personal data is transferred internationally, we will take steps required under applicable law and contractual arrangements to address the relevant transfer and protection requirements.

You acknowledge that international processing may involve jurisdictions with data protection frameworks different from those in your country.

26Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend upon:

  • The nature of the information
  • The purpose of processing
  • The duration of your account
  • Contractual obligations
  • Legal requirements
  • Tax and accounting requirements
  • Dispute-resolution requirements
  • Fraud prevention
  • Security requirements
  • Enforcement of rights
  • Legitimate business requirements

Different categories of data may therefore be retained for different periods.

When personal data is no longer required, we may delete, anonymise or otherwise securely dispose of it in accordance with applicable law and our internal procedures.

27Account Deletion

You may request deletion of your account, subject to applicable law and technical availability.

Account deletion may result in the loss of:

  • Account history
  • Saved Content
  • Learning progress
  • Participation records
  • Account preferences
  • Other account functionality

Deletion of an account does not necessarily require immediate deletion of every record associated with you.

We may retain information where necessary for:

  • Legal compliance
  • Tax and accounting purposes
  • Fraud prevention
  • Security
  • Dispute resolution
  • Enforcement of agreements
  • Establishment or defence of legal claims
  • Other purposes permitted or required by law

28Data Security

We maintain reasonable technical and organisational security measures designed to protect personal data against:

  • Unauthorised access
  • Unauthorised disclosure
  • Alteration
  • Destruction
  • Accidental loss
  • Misuse
  • Unlawful processing

Security measures may include, depending on the nature of the information and system:

  • Access controls
  • Authentication mechanisms
  • Encryption or equivalent protections where appropriate
  • Logging and monitoring
  • Secure infrastructure
  • Backup and recovery mechanisms
  • Personnel access restrictions
  • Vendor controls
  • Incident response procedures

However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect personal data, we cannot guarantee absolute security.

29Personal Data Breaches

In the event of a personal data breach, we will take reasonable and legally required steps to:

  • Assess the incident
  • Contain and mitigate the impact
  • Investigate the cause
  • Take corrective measures
  • Notify relevant authorities where required
  • Notify affected individuals where required
  • Maintain appropriate records of the incident

The nature, timing and scope of any notification will depend on applicable law and the circumstances of the incident.

30Cookies and Similar Technologies

The LearnIN may use cookies, pixels, tags, local storage and similar technologies. These technologies may be used for purposes including:

  • Essential Platform functionality
  • Authentication
  • Account security
  • Remembering preferences
  • Analytics
  • Performance measurement
  • Personalisation
  • Marketing, where permitted

Additional information regarding cookies is provided in the Cookie Policy.

Where required, consent will be obtained for non-essential cookies and similar technologies.

31Third-Party Websites and Services

The Platform may contain links to websites, applications or services operated by third parties.

This Privacy Policy does not govern the privacy practices of independent third parties. We encourage you to review the privacy policies applicable to those services before providing personal data.

We are not responsible for the privacy practices, security or content of independent third-party websites or services.

32Social Media and External Platforms

The LearnIN may use or link to external platforms, including social media and communication services. Interactions with such platforms may be subject to their own privacy policies and terms.

Information voluntarily posted by you on publicly accessible third-party platforms may become publicly available and may be capable of being viewed or used by others.

You should exercise appropriate caution before posting personal or confidential information publicly.

33Children and Minors

The LearnIN is not intended to knowingly collect personal data from children in violation of applicable law.

Where a particular Service is intended for or accessible to minors, additional safeguards, age requirements, parental or guardian requirements and consent mechanisms may apply as required by applicable law.

Where we become aware that personal data has been collected in circumstances where applicable consent or legal requirements have not been satisfied, we may take reasonable steps to delete or restrict such information.

We may also restrict participation in particular Services based on age or eligibility requirements.

34Sensitive or Confidential Information

Unless expressly requested or necessary for a particular lawful Service, you should not submit highly sensitive information through The LearnIN. This includes:

  • Passwords
  • Payment credentials
  • Government identification numbers
  • Confidential research information
  • Trade secrets
  • Private health information
  • Information belonging to another person
  • Other confidential information not necessary for the relevant Service

If you voluntarily submit such information, it may be processed to the extent reasonably necessary to respond, secure the Platform, comply with law or otherwise address the circumstances.

35Research and Scientific Information

Where users or Experts submit research-related information, manuscripts, papers, datasets, research proposals or other scientific material, the submitting party remains responsible for determining whether the material contains:

  • Personal data
  • Confidential information
  • Unpublished research
  • Proprietary information
  • Third-party restricted material
  • Information subject to institutional or contractual restrictions

Users and Experts should not submit personal data or confidential research information unless they have the legal authority to do so and such submission is necessary and appropriate.

Where research Content contains personal data, additional requirements may apply depending on the nature of the data and applicable law.

36Recordings and Event Participation

Certain webinars, workshops or masterclasses may be recorded where the relevant event expressly indicates that recording is taking place or appropriate notice is otherwise provided.

Depending on the format, recordings may capture:

  • Experts
  • Instructors
  • Presentations
  • Participant questions
  • Participant names or display names
  • Audio or video of participants where they voluntarily participate in such a manner

You should avoid sharing unnecessary personal or confidential information during recorded sessions.

The use of recordings is also governed by the Terms of Use and any event-specific notice.

37Reviews, Testimonials and Public Profiles

Where you submit a review, rating, testimonial, profile or other information intended for public display, certain information may be displayed publicly.

For example, a review may be associated with:

  • Your name
  • Username
  • Profile name
  • Profile photograph where enabled
  • Rating
  • Date
  • Other information you voluntarily make available

You should review the information you submit before making it publicly available.

Where applicable, you may request correction or removal of personal information subject to applicable law and legitimate operational requirements.

38Marketing Preferences

Where promotional communications are sent based on consent or applicable permission, you may change your preferences or withdraw consent.

Marketing communications may include information about:

  • New Learning Experiences
  • Courses
  • Webinars
  • Workshops
  • Masterclasses
  • Memberships
  • Content
  • Offers
  • Events
  • Other The LearnIN products or services

Even after opting out of marketing communications, you may continue to receive essential communications relating to your account, transactions, security, legal obligations or Services.

39Automated Processing and Recommendations

We may use automated systems to support functions such as:

  • Content recommendations
  • Search and discovery
  • Personalisation
  • Fraud detection
  • Security monitoring
  • Service optimisation

Where applicable law provides specific rights relating to automated decision-making or profiling, those rights will apply in accordance with the law.

We do not intend to make decisions producing legal or similarly significant effects solely through automated processing unless legally permitted and appropriate safeguards are in place.

40Your Privacy Rights

Subject to applicable law, you may have rights in relation to your personal data, including rights to:

  • Obtain information about processing
  • Access or obtain relevant personal data
  • Request correction of inaccurate or incomplete personal data
  • Request deletion where applicable
  • Withdraw consent where processing is based on consent
  • Obtain information regarding the purposes of processing
  • Exercise other rights available under applicable law
  • Make a grievance or complaint concerning processing

The exact scope and availability of rights may depend on the applicable law, the nature of the processing and statutory exceptions.

The DPDP Act expressly provides rights concerning access to information, correction and erasure, grievance redressal and nomination, subject to its provisions.

41Exercising Your Rights

To exercise a privacy-related right or make a request, you may contact:

Privacy Contact

support@thelearnin.com

When submitting a request, we may need sufficient information to:

  • Identify you
  • Verify the authenticity of the request
  • Understand the scope of your request
  • Protect against unauthorised access or fraudulent requests

We may request reasonable additional information where necessary to verify your identity or protect another person's rights.

We will respond to valid requests within the period required by applicable law.

42Grievance Redressal

If you have a concern regarding the processing of your personal data, you may contact:

Grievance Officer: Kshitija Mishra

Manager

kshitija@thelearnin.com

Postal Address: Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India

You may also contact General Support at support@thelearnin.com.

We will seek to address privacy-related grievances in accordance with applicable law and our internal grievance-handling procedures.

Where applicable law provides a right to approach a competent data protection authority or regulatory body, this Privacy Policy does not restrict that right.

43Data Protection Officer or Authorised Contact

Where applicable law requires appointment of a Data Protection Officer or other designated privacy contact, the relevant details will be made available through the Platform or an appropriate privacy notice.

Unless otherwise specifically notified, privacy-related communications may be directed to support@thelearnin.com.

44Data of Users Outside India

The LearnIN may be accessed by users located outside India.

If you access the Platform from another country or jurisdiction, your personal data may be processed in India or other jurisdictions where we or our service providers operate.

You are responsible for ensuring that your use of the Platform is lawful in your jurisdiction.

Where applicable, we will comply with mandatory privacy and data protection requirements applicable to the relevant processing.

45Data Controller / Data Fiduciary

For personal data processed by The LearnIN in connection with its own purposes, Kosmeron Intellect Private Limited generally determines the purposes and means of processing and may therefore act as the relevant Data Fiduciary or equivalent data controller under applicable law.

Where another entity independently determines the purposes and means of processing, that entity may act as an independent data controller or Data Fiduciary.

Where we process personal data solely on behalf of another entity, we may act as a Data Processor or equivalent service provider, depending on the applicable legal framework and contractual arrangement.

46Data Processors and Service Providers

We may appoint third-party Data Processors or service providers to assist us in operating The LearnIN. Such providers may perform functions including:

  • Hosting
  • Cloud computing
  • Database management
  • Payment processing
  • Communications
  • Customer support
  • Analytics
  • Security
  • Fraud prevention
  • Email delivery
  • Event management
  • Video conferencing
  • Software development
  • Technical maintenance

We seek to use appropriate contractual, technical and organisational measures to require service providers to process personal data only for authorised purposes and to maintain appropriate protections.

47Data Accuracy

You are responsible for ensuring that personal data provided by you is accurate, complete and reasonably current.

You should promptly update information where it changes and where the relevant Platform functionality permits.

We may rely upon information provided by you unless we have reason to believe that it is inaccurate or incomplete.

48Your Responsibilities Regarding Other Individuals' Data

You must not provide personal data belonging to another person unless:

  • You have lawful authority to do so
  • You have obtained any required consent
  • The disclosure is otherwise permitted by law
  • The information is necessary for the relevant purpose

If you provide another person's personal data, you represent that you have the authority necessary for such disclosure.

49Confidentiality and User Responsibilities

Privacy protections do not eliminate the need for users to protect their own account and information. You are responsible for:

  • Maintaining account confidentiality
  • Selecting appropriate passwords
  • Avoiding credential sharing
  • Securing devices used to access your account
  • Promptly reporting suspected unauthorised access

The LearnIN will not be responsible for unauthorised activity resulting solely from your failure to maintain reasonable account security, except to the extent liability cannot lawfully be excluded.

50Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in law or regulation
  • Changes to The LearnIN
  • Changes to our products or Services
  • Changes in data processing practices
  • Changes in technology
  • Security requirements
  • Operational requirements

The revised Privacy Policy will be published on the Platform with an updated “Last Updated” date.

Where required by applicable law, we may provide additional notice or obtain consent before implementing material changes.

Your continued use of The LearnIN following the effective date of an updated Privacy Policy will constitute acknowledgement of the updated Privacy Policy to the extent permitted by law.

51Relationship With Other Policies

This Privacy Policy should be read together with the other policies and terms applicable to The LearnIN, including:

  • Terms of Use
  • Cookie Policy
  • Refund Policy
  • Community Guidelines
  • Expert Terms
  • IP Policy
  • Content Integrity Policy
  • Membership Terms, where applicable
  • Other applicable Service-specific notices

Where a particular Service provides a separate privacy notice or specific data-processing disclosure, that notice may supplement this Privacy Policy.

52No Waiver of Legal Rights

Nothing in this Privacy Policy is intended to:

  • Waive a right that cannot legally be waived
  • Prevent you from exercising a statutory right
  • Limit a right available to you under applicable data protection law
  • Exclude a legal obligation imposed upon us

Where applicable law provides greater protection or additional rights, those requirements shall apply to the extent legally applicable.

53Severability

If any provision of this Privacy Policy is determined to be invalid, unlawful or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

54Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to any mandatory data protection, consumer protection or other statutory rights applicable to you.

Nothing in this Privacy Policy is intended to prevent you from exercising rights before a competent regulatory authority, data protection authority, tribunal or court where such right is provided by law.

55Contact Information

The LearnIN — a brand owned and operated by Kosmeron Intellect Private Limited.

Registered Office
Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India
The LearnIN Website
www.thelearnin.com
Corporate Website
www.kosmeron.com
Privacy Contact
support@thelearnin.com
General Support
support@thelearnin.com
Grievance Officer
Kshitija Mishra, Manager, kshitija@thelearnin.com

56Acknowledgement

By using The LearnIN, creating an account, registering for a Learning Experience, purchasing a Service, submitting information or otherwise interacting with the Platform, you acknowledge that you have had the opportunity to review this Privacy Policy and understand how your personal data may be processed as described herein.

Where applicable law requires specific consent, such consent will be obtained through an appropriate mechanism and will not be inferred solely from this acknowledgement.