Terms of Use

1Introduction

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Kosmeron Intellect Private Limited, a company incorporated under the laws of India and having its registered office at Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India. The LearnIN is a brand owned and operated by Kosmeron Intellect Private Limited.

In these Terms, “The LearnIN”, “we”, “us” and “our” refer to Kosmeron Intellect Private Limited in connection with The LearnIN platform, products and services. These Terms govern your access to and use of The LearnIN website, platform, applications, digital services, learning experiences, content, community features and related functionality — including webinars, workshops, masterclasses, courses, memberships and other services made available by us at www.thelearnin.com

By accessing, registering on, purchasing from, participating in, contributing to, or otherwise using The LearnIN, you acknowledge that you have read, understood and agreed to be bound by these Terms and any policies or additional terms incorporated into them. If you do not agree to these Terms, you must not access or use The LearnIN.

Where you access or use The LearnIN on behalf of a company, institution, organisation or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” and “your” shall include that entity where applicable.

2Definitions

For the purposes of these Terms:

Platform

The LearnIN website, applications, digital interfaces, systems and related online services operated under the The LearnIN brand, including www.thelearnin.com.

Services

All products, learning experiences, digital services, memberships, community features and other services made available through the Platform.

Learning Experience

Any webinar, workshop, masterclass, course, educational session, event, programme or other learning activity offered through the Platform.

Content

All text, articles, research articles, research papers, reviews, presentations, videos, recordings, graphics, illustrations, educational materials, learning resources, course materials and other materials made available through the Platform.

Expert

An educator, researcher, scientist, professional, practitioner, institution, organisation or other qualified contributor providing or contributing to a Learning Experience or Content.

User Content

Reviews, ratings, questions, comments, feedback, discussions, submissions and other material submitted, posted or otherwise provided by users.

Membership

Any paid or free membership programme or subscription made available through the Platform.

Third-Party Services

Services, platforms, technologies or functionality provided by independent third parties and integrated with, linked to or used in connection with the Platform.

3About The LearnIN

The LearnIN is a learning and knowledge platform designed to provide access to educational, scientific, research, professional and skill-oriented learning experiences and resources. The Platform may provide, among other things:

• Webinars
• Workshops
• Masterclasses
• Courses
• Articles
• Research articles
• Research papers
• Reviews
• Learning resources
• Certificates
• Memberships
• Expert-led learning experiences
• Community and interactive features
• Other current or future educational and knowledge products and services

We may introduce, modify, expand, discontinue or replace products, features, categories and services from time to time.

4Eligibility

You may use The LearnIN only if you are legally capable of entering into a binding agreement under applicable law. Certain Learning Experiences or Services may have additional age requirements, educational prerequisites, professional requirements or other eligibility criteria; such requirements will apply where expressly stated.

You are responsible for ensuring that your use of the Platform and purchase or participation in any Service is lawful in your jurisdiction. International users are responsible for complying with all laws applicable to their access to and use of the Platform.

5Acceptance and Electronic Contracting

You may accept these Terms electronically through registration, account creation, checkbox acceptance, purchase, event registration, submission of information, or by accessing or using the Platform. Such electronic acceptance constitutes your legally binding agreement to these Terms to the extent permitted by applicable law.

Certain Services may be subject to additional terms, conditions, event-specific requirements or purchase terms; where applicable, those terms form part of your agreement with us. In the event of a direct conflict between these Terms and specific transaction or Service terms, the specific terms shall prevail only to the extent of that conflict.

6User Accounts

Certain features or Services may require you to create an account. You agree to:

• Provide accurate, complete and current information
• Maintain the accuracy of your information
• Keep your login credentials confidential
• Use your account only for lawful purposes
• Promptly notify us of any suspected unauthorised access or compromise

You must not

• Create an account using false or misleading information
• Impersonate another person or entity
• Access another person's account without authorisation
• Share, sell, transfer, lease or otherwise provide your account to another person
• Create multiple accounts to circumvent restrictions, suspensions, promotions or other Platform controls

We may suspend, restrict or terminate an account where reasonably necessary to address fraud, abuse, security risks, unlawful conduct or material violations of these Terms.

7Permitted Use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable right to access and use the Platform and Services for their intended purposes. You must not:

• Use the Platform for unlawful or fraudulent purposes
• Gain or attempt to gain unauthorised access to systems, accounts or data
• Interfere with or disrupt the Platform
• Introduce malware, malicious code or harmful material
• Reverse engineer, decompile or attempt to derive source code from the Platform, except where prohibited by applicable law
• Circumvent security, access controls or usage restrictions
• Scrape, crawl, harvest or systematically extract Platform data without our written permission
• Reproduce, redistribute, resell, sublicense or commercially exploit Content except as expressly authorised
• Record, reproduce or distribute Learning Experiences contrary to these Terms
• Use automated systems in a manner that places unreasonable burden on the Platform
• Impersonate another person or organisation
• Send spam or unauthorised communications
• Infringe intellectual property or other rights
• Manipulate reviews, ratings, registrations, participation records or Platform systems
• Circumvent pricing, access or eligibility restrictions
• Use unauthorised payment methods
• Assist another person in violating these Terms

8Learning Experiences

Learning Experiences may be delivered online, in person or through other formats specified by us. Before purchasing or registering, you are responsible for reviewing the information provided for the relevant Learning Experience, including where applicable:

• Date and time
• Duration
• Format
• Prerequisites
• Eligibility
• Expert or instructor
• Recording availability
• Certificate eligibility
• Applicable fees
• Cancellation or refund terms

We may reasonably modify the schedule, Expert, instructor, format, content, structure or delivery of a Learning Experience. Where a material change affects a paid Service, applicable remedies will be provided in accordance with the Refund Policy, applicable Service terms and applicable law.

9Product Information and Accuracy

We make reasonable efforts to ensure that information displayed on the Platform is accurate and current. However, the Platform may contain typographical, formatting, technical or other errors or omissions. We reserve the right to correct errors, inaccuracies or omissions and to update information at any time.

Where a material error affects a transaction, we may take appropriate corrective action, including cancellation of the affected transaction, subject to applicable law and your legal rights. Information relating to future events, speakers, Experts, schedules or Content may change.

10Registration, Orders and Acceptance

Submitting a registration or order constitutes an offer to purchase or participate in the relevant Service. An automated acknowledgement or receipt does not necessarily constitute acceptance of the order — an order may be considered accepted when we provide confirmation, grant access, or otherwise expressly accept the transaction.

We may decline or cancel an order where reasonably necessary due to suspected fraud or unauthorised activity, manifest technical or pricing errors, unavailability, violation of these Terms, legal or regulatory requirements, or other legitimate operational or security reasons. Where a paid order is cancelled by us, any applicable refund will be handled in accordance with the Refund Policy and applicable law.

11Payments, Taxes and Invoicing

Applicable prices, taxes and charges will be displayed or otherwise communicated before completion of a transaction. Prices may change prospectively at any time, and applicable taxes, duties, levies or other charges may be added where required.

Payments may be processed through third-party payment service providers. You represent that you are authorised to use the payment method provided. We may decline, suspend or investigate transactions where reasonably necessary to detect fraud, unauthorised activity or payment risk. Invoices, receipts or other transaction records will be issued where applicable under the relevant legal or commercial structure.

12Pricing Errors

Despite reasonable efforts to maintain accurate pricing information, errors may occasionally occur. Where a manifest or obvious pricing error occurs, we may correct the price and, where appropriate, cancel the affected transaction, subject to applicable law and your rights. Where cancellation occurs after payment, any applicable refund will be processed in accordance with applicable law and the Refund Policy.

13Promotions and Offers

We may provide discounts, coupons, promotional pricing, credits or other offers, subject to specific eligibility requirements, validity periods, usage limits and other conditions. Unless expressly stated otherwise, promotions:

• Are not necessarily combinable
• Are not transferable
• May be limited to particular Services or users
• May be withdrawn or modified prospectively

Nothing in this section limits rights relating to transactions already completed where applicable law provides otherwise.

14Experts and Expert-Led Content

The LearnIN may work with independent educators, researchers, scientists, professionals, institutions and other qualified contributors. Experts may provide webinars, workshops, masterclasses, courses, research-related Content and other Learning Experiences.

An Expert may be responsible for the accuracy, opinions, representations and professional substance of their own Content, subject to their contractual obligations to The LearnIN and applicable law. Although we may review, verify or moderate Expert Content, we do not represent that every statement, interpretation, claim or opinion made by an Expert has been independently verified by us. We may approve, modify, restrict, suspend or remove Expert Content or an Expert's participation where reasonably necessary.

15Educational, Scientific and Professional Information

Content provided through The LearnIN is generally intended for educational and informational purposes. Unless expressly stated otherwise, Content does not constitute:

• Medical advice
• Legal advice
• Financial or investment advice
• Tax advice
• Employment advice
• Scientific consulting
• Regulated professional advice
• Any other professional service requiring a specific adviser-client relationship

Scientific, technical and professional knowledge may evolve, and reasonable experts may hold differing interpretations. Publication or presentation of Content through The LearnIN does not necessarily constitute an endorsement by The LearnIN of every statement, methodology, conclusion or opinion contained within it. You remain responsible for evaluating the suitability and reliability of information before relying upon it.

16Courses and Digital Content

Where you purchase or receive access to a course or other digital Content, the access granted is personal to you unless expressly stated otherwise. You must not:

• Transfer or resell access
• Share your account
• Upload or redistribute course materials
• Commercially exploit Content without authorisation
• Circumvent access restrictions or technical controls

We may update, replace, modify or discontinue digital Content for legitimate operational, technical, legal, security, quality or business reasons. Where a change materially affects a paid entitlement, applicable rights and remedies will be preserved in accordance with the Refund Policy, applicable Service terms and applicable law.

17Live Sessions and Recordings

Not every webinar, workshop or masterclass will be recorded — a Learning Experience will be recorded only where the event description expressly states that recording is available or where appropriate notice is otherwise provided. Where recording occurs, it may capture the Expert, presentation, questions, discussions and, depending on the format, participating attendees. You should avoid voluntarily sharing sensitive, confidential or personal information during a recorded session.

Unless expressly authorised, you must not independently:

• Audio or video record a session
• Screen record or screen capture
• Photograph or reproduce presentation materials
• Retransmit or distribute a session
• Publish or commercially exploit recordings or session materials

Any authorised recording remains subject to these Terms and any additional restrictions communicated for the relevant Learning Experience.

18Certificates

The LearnIN may issue certificates for participation, completion or achievement where applicable. Eligibility may depend on requirements such as attendance, completion, assessments, assignments, participation or other specified criteria.

Unless expressly stated otherwise, a certificate is not a degree, academic qualification, professional licence or government-recognised qualification. You must not alter, falsify, reproduce for deceptive purposes or misrepresent a certificate. We may correct, suspend or revoke a certificate where it was issued in error or obtained through fraud, misrepresentation or failure to satisfy applicable eligibility requirements, subject to applicable law.

19Intellectual Property

The Platform, The LearnIN brand, logos, trademarks, design elements, software, interfaces and proprietary Content are owned by or licensed to Kosmeron Intellect Private Limited or their respective rights holders. Expert and third-party Content may remain the property of the relevant Expert or third party. Access to the Platform or Content does not transfer ownership or intellectual property rights to you.

Except as expressly authorised, you must not reproduce, republish, distribute, publicly display, communicate, sell, license, modify, commercially exploit or create derivative works from protected Content or intellectual property.

20User Content

Users may submit reviews, ratings, questions, comments, feedback and other User Content. You retain ownership of User Content to the extent you have lawful ownership rights in it. By submitting User Content, you grant The LearnIN a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute and otherwise use that User Content as reasonably necessary to operate, administer, promote and improve the Platform and Services.

You represent and warrant that you have the necessary rights to submit the User Content, it does not unlawfully infringe another person's rights, it is not fraudulent or misleading, and its submission and use by The LearnIN as permitted above does not violate applicable law or contractual obligations. We may remove, restrict or moderate User Content that violates these Terms, Community Guidelines, Content Integrity requirements or applicable law.

21Reviews and Ratings

Reviews and ratings should reflect genuine experiences and opinions. You must not submit fraudulent or fabricated reviews, manipulate ratings, impersonate another reviewer, submit reviews for undisclosed compensation or improper incentives, use reviews to threaten, harass or extort, or include unlawful material.

We may moderate, remove or restrict reviews that violate applicable rules or law. Nothing in this section is intended to prevent genuine opinions or rights protected under applicable law.

22Community Conduct

Where community, discussion, commenting or interactive features are available, you must behave professionally and respectfully. You must not engage in:

• Harassment or threats
• Discriminatory abuse
• Impersonation
• Spam
• Malicious activity
• Academic misconduct
• Unlawful conduct
• Deliberate disruption of community discussions

Our Community Guidelines apply to community participation and may contain additional requirements. We may remove Content, restrict participation or suspend accounts where reasonably necessary to protect users, Experts, the Platform or the integrity of the community.

23Academic and Content Integrity

Users and Experts must not engage in plagiarism, fabrication, falsification, impersonation, fraudulent credentials or deliberate material misrepresentation. Our Content Integrity Policy applies to Content and participation on The LearnIN. Where appropriate, violations may result in:

• Removal or restriction of Content
• Suspension of participation
• Account suspension
• Withdrawal or revocation of certificates
• Termination of access
• Other appropriate action, subject to applicable law

24Third-Party Services

The Platform may rely upon or integrate third-party services, including payment processors, hosting providers, video-conferencing services, communication providers, analytics providers and other technology services. Third-party services may be governed by their own terms and privacy policies. The LearnIN does not control independent third parties and, to the maximum extent permitted by law, is not responsible for their independent acts, omissions, policies, security, availability or performance.

25Technical Requirements

You are responsible for maintaining the device, browser, software, operating system and internet connection necessary to access the Platform. Technical requirements may vary between Services. We are not responsible for failures caused solely by incompatibility, inadequate user equipment, internet connectivity or third-party technical environments, subject to applicable law.

26Platform Availability

We will make reasonable efforts to keep the Platform and Services available. However, uninterrupted or error-free availability cannot be guaranteed. The Platform may occasionally be unavailable or restricted due to:

• Maintenance
• Upgrades
• Technical failures
• Cybersecurity incidents
• Telecommunications or utility failures
• Third-party service failures
• Governmental action
• Natural events
• Force majeure circumstances
• Other circumstances beyond our reasonable control

We may modify, suspend or discontinue features where reasonably necessary.

27Changes, Cancellations and Rescheduling

We may change, reschedule or cancel a Learning Experience due to circumstances including Expert or instructor availability, technical issues, operational requirements, feasibility, legal or regulatory requirements, force majeure or other legitimate circumstances. Where a paid Learning Experience is materially affected, applicable remedies will be provided in accordance with the Refund Policy, relevant Service terms and applicable law.

28Chargebacks and Payment Disputes

If you believe there is an error or issue with a payment, you should first contact payments@thelearnin.com so that we can investigate and attempt to resolve the matter. Where reasonably necessary, we may provide relevant transaction, registration, attendance, access or other records to payment processors, banks or financial institutions for purposes of resolving payment disputes or investigating suspected fraud.

Nothing in this section prevents you from exercising legitimate statutory or contractual rights. Fraudulent or abusive chargeback activity may result in suspension or termination of an account, subject to applicable law.

29No Guarantee of Outcomes

Participation in any Learning Experience does not guarantee any particular academic, professional, employment, business, research, financial or other outcome. Any testimonials, examples, case studies or statements regarding potential results are illustrative and should not be understood as guarantees. Individual outcomes depend upon numerous factors outside our control.

30Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Platform and Services are provided on an “as is” and “as available” basis. We do not guarantee that:

• The Platform will always be available
• Services will be uninterrupted
• Content will always be current or error-free
• Defects will always be corrected
• The Platform will meet every user's particular expectations
• Participation will produce any particular result or outcome

Nothing in these Terms excludes or limits any warranty, condition, right or remedy that cannot lawfully be excluded or limited.

31Limitation of Liability

To the maximum extent permitted by applicable law, The LearnIN and Kosmeron Intellect Private Limited shall not be liable for indirect, incidental, special, exemplary or consequential losses, including loss of profits, revenue, business opportunities, anticipated savings, goodwill, reputation, data, or other intangible losses.

Where liability may lawfully be limited, the aggregate liability of The LearnIN and Kosmeron Intellect Private Limited arising from or relating to a particular paid transaction shall not exceed the amount actually paid by you for that specific Service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

32Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Kosmeron Intellect Private Limited, The LearnIN and their respective officers, employees, contractors and representatives from claims, liabilities, losses, damages, costs and expenses arising from or relating to:

• Your material breach of these Terms
• Unlawful use of the Platform
• Your User Content
• Infringement of third-party rights by your conduct or submissions
• Fraud or wilful misconduct
• Violation of applicable law

This obligation shall not apply to the extent a claim arises from conduct or liability that is not attributable to you or cannot lawfully be shifted to you.

33Suspension and Termination

You may stop using the Platform at any time. We may suspend, restrict or terminate access where reasonably necessary due to material breach of these Terms, violation of applicable law, fraud or suspected fraudulent activity, security or operational risk, intellectual property infringement, misuse of the Platform, conduct that creates serious risk or harm, or legal or regulatory requirements.

Where reasonably practicable, we may provide notice and an opportunity to address a violation before taking action. Immediate action may be taken where necessary to address fraud, security risks, unlawful conduct or serious harm. Termination does not affect rights or obligations that accrued before termination.

34Account Deletion

You may request deletion of your account where applicable. Deleting an account may result in loss of access to your account, Content, participation history or other account features.

Certain information may need to be retained for legal, accounting, tax, security, fraud-prevention, dispute-resolution or other legitimate purposes, as described in the Privacy Policy. Certificates and financial, legal or transaction records may be retained where required or reasonably necessary.

35Privacy and Data Protection

Your personal data is handled in accordance with the Privacy Policy, which explains applicable data collection, use, disclosure, rights and other data protection matters. Cookies and similar technologies are addressed in the Cookie Policy.

36Communications

We may send transactional and service-related communications necessary to operate your account, transactions or participation in Services. Promotional communications will be handled in accordance with applicable law and, where required, your consent or preferences.

You may unsubscribe from promotional communications where applicable. Essential service, transactional, security or legal communications may continue where necessary.

37Changes to the Platform

We may develop, modify, add, remove, replace or discontinue features, Content, categories or Services for legitimate operational, technical, commercial, legal, security or quality reasons. Where a change materially affects an existing paid entitlement, applicable contractual and statutory rights will be preserved.

38Changes to These Terms

We may amend these Terms from time to time to reflect changes in the Platform, Services, business operations, technology, law, regulation, security requirements or other legitimate circumstances. The updated Terms will be published with a revised “Last Updated” date, and where required by law or reasonably appropriate we may provide additional notice.

Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law. If you do not agree to material changes, you should stop using the affected Services, subject to any applicable contractual or statutory rights.

39Force Majeure

We shall not be responsible for delay, interruption or failure to perform caused by circumstances beyond our reasonable control, including:

• Natural disasters
• War
• Civil unrest
• Terrorism
• Epidemics or pandemics
• Governmental action
• Technical or telecommunications failures
• Utility failures
• Labour disruptions
• Cybersecurity incidents
• Critical third-party failures
• Other events beyond reasonable control

Nothing in this section limits any non-excludable refund, consumer or statutory right.

40Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to applicable consumer rights, statutory remedies and the jurisdiction of competent authorities, tribunals or forums, courts having jurisdiction at Noida, Uttar Pradesh, India shall have jurisdiction over disputes arising from or relating to these Terms, to the extent legally permissible.

Nothing in these Terms is intended to deprive a consumer of any mandatory legal right or remedy available under applicable law.

41Grievance Redressal

For complaints or grievances relating to The LearnIN, you may contact:

For general support, write to support@thelearnin.com. For payment and refund-related matters, write to payments@thelearnin.com.

Grievances will be handled in accordance with applicable law and the grievance-handling procedures applicable to The LearnIN.

42Electronic Notices and Communications

We may provide notices, updates and other communications through email, Platform notifications, notices displayed on the Platform, or other electronic means reasonably appropriate to the communication. You are responsible for maintaining an active and accessible email address associated with your account. Electronic communications shall have the same legal effect as written communications to the extent permitted by applicable law.

43Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

44Waiver

A failure or delay by us in enforcing any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future. Any waiver must be expressly made and shall apply only to the specific circumstance for which it is given.

45Assignment

You may not assign, transfer or otherwise dispose of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a corporate restructuring, merger, acquisition, sale of assets, business transfer or other legitimate business transaction, subject to applicable law.

46No Agency or Partnership

Nothing in these Terms creates or shall be construed to create a partnership, joint venture, employment, agency, fiduciary or other similar relationship between you and Kosmeron Intellect Private Limited or The LearnIN, unless expressly agreed in writing.

47Entire Agreement

These Terms, together with applicable policies, additional Service terms and other terms expressly incorporated by reference, constitute the agreement governing your use of The LearnIN. They supersede prior understandings relating to the same subject matter to the extent permitted by applicable law.

48Contact Information

The LearnIN — a brand owned and operated by Kosmeron Intellect Private Limited.

Registered Office

Graphix Tower, A-13, Ground Floor, Sector 62, Noida, Uttar Pradesh – 201301, India

The LearnIN Website

www.thelearnin.com

Corporate Website

www.kosmeron.com

General Support

support@thelearnin.com

Payments & Refunds

payments@thelearnin.com

Grievance Officer

Kshitija Mishra, Manager, kshitija@thelearnin.com